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» What did others have to say?
| I like this approach to making the 5 Whys more robust. However, I also think that in many places, this is a secondary objective. It is usually a great victory just to get people thinking about root cause analysis at all! |
[ 2006.02.01 10:51 America/New_York ] [ E-mail ] [ WWW ]
| This is great content information. How do I get permission for reprint? |
[ 2008.06.08 18:55 America/New_York ] [ E-mail ] [ WWW ]
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