Root Cause Tools
I’ve just posted (in June 2005) the first article in my (hopefully) continually evolving series on root cause analysis tools. This first article provides my...
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For the term "barrier".
Phases of Root Cause Analysis
Root Cause Analysis (RCA) is generally conducted in several phases. I’ve seen some methodologies that break down the RCA process into as many as a...
The Fortunate Near-Miss Event
What do you consider to be an event worthy of investigation? Do you look only at events that had serious consequences, or do you consider...