Tag Archives: resistance to change

The 5D Method for Avoiding Corrective Action

You've just suffered through the indignity of being on the wrong end of a root cause analysis... and now somebody has the nerve to come back and tell you how to do your own job?! Unfortunately, you can't just say "NO" and tell them to pack sand, but you still have some tools at your disposal. Maybe a little 5D dance can make it all go away?
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Cross-Pollination #2

Root cause analysis has a fatal flaw -- if you can't convince people that change is necessary, they will not change. Too many beautiful reports fail to make even a miniscule change in the course that an organization has already set for itself. The most thoroughly researched root cause analysis in the world is completely useless, if it fails to change anyone's mind.
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