Top 5 Reasons for Failed Root Cause Analysis
Root cause analysis is one of the best ways to solve difficult or significant problems, but sometimes, root cause analysis efforts fail because the corrective actions weren’t...
Author: Bill Wilson
Root Cause Analysis of Microsoft Azure Service Interruption
Microsoft recently experienced a significant interruption of their Azure cloud service. Since a decent amount of data was available for this incident, I decided to...
Followup… System Focused Root Cause Analysis of Complexity
My previous post about root causes in complex systems, in retrospect, looks a little bit like a rant. That doesn’t bother me too much, really…...
Systems Thinking, Complexity, and Root Cause
I’m getting so very tired of safety/accident researchers claiming that root cause analysis is an invalid, blame-focused practice that ignores systems and complexity. Most root...
New Root Cause Analysis Group on LinkedIn
There are several discussion groups on LinkedIn dedicated to Root Cause Analysis in one way or another. I follow a couple of them, but the...
A Little Confession…
What would the Internet be without Wikipedia? I remember when it was still a brand new thing back in 2001… and what an awesome thing...
Evaluating the Quality of a Root Cause Analysis
The quality of a Root Cause Analysis (RCA) and its Corrective Action Plan (CAP) should be evaluated many times over its lifecycle (i.e., from initial problem or...
Website updates, 2014-Oct-07
I’ve added two more features to this website in the past couple of days (as if adding the RCA Wiki wasn’t enough). Of course, both...
Root Cause Analysis Wiki
I’ve always wanted to create a knowledgebase for Root Cause Analysis… something more than a blog or collection of articles. Something like WikiPedia, but without...
Root Cause Bookshelf for 2014Q4
I used to read a lot more than I do now… sometimes for pure enjoyment, but also for research about my favourite topics (like Root...