Category: Root Cause Analysis

Root Cause Tools

I’ve just posted (in June 2005) the first article in my (hopefully) continually evolving series on root cause analysis tools. This first article provides my...

Readiness to Investigate

How do you know if your organization is ready to investigate and analyze events? Being ready involves a lot more than just having a root...

Patterns of Response

Problems happen all the time. How we respond ought to be a function of the problem’s importance… but how do we decide what is important?...

Interfaces and Contradictions

DrPat reads a lot, and frequently writes about books on Paper Frigate. One recent blog entry caught my eye, a review of Beyond Engineering by...

Models in Root Cause Analysis

Models are representations of reality. They can be detailed or abstract, complex or simple, accurate or misleading. Whether we realize it or not, everything we...