Cross-Pollination #2
Root cause analysis has a fatal flaw — if you can’t convince people that change is necessary, they will not change. Too many beautiful reports...
Author: Bill Wilson
Software as Root Cause
Wired News has a nice article on what they consider to be the 10 worst software bugs of all time (so far). I knew about...
Einstein, Root Cause Guru
I’ve been seeing quotations from Albert Einstein in various places lately. Here are a dozen of my favourites that I feel apply to the practice...
Business Process Management – Solution or Cause?
I’ve been trying to find out more about Business Process Management lately. What I’ve seen over a few years of doing root cause analysis is...
Root Cause Checklists
I confess to being a list-maker. I’ve published a few root cause analysis related lists in this weblog since it’s inception 18 months ago in...
Cross-Pollination #1
The idea behind this blog post came from the first article linked below. In short, it’s time I started expanding my reading horizons a bit....
Root Cause Analysis Resource List
If you haven’t visited my main root cause analysis page lately, you might want to stop by and check it out. I’ve added a pretty...
Root Cause Analysis for Complex Systems?
Is root cause analysis possible for complex systems? Some would say no, claiming that such systems are intractable — that in complex systems, there is...
Five-by-Five Whys
Search around on the web for Root Cause Analysis, and you’re likely going to find article after article discussing the Five Whys (or 5 Whys,...
Use of Cause Categories in Root Cause Analysis
I’ve been reading the TapRooT Blog lately, as it covers topics related to root cause analysis quite frequently. It’s well-written, and while I don’t agree...